Good morning and thank you for taking time out of your day to reach out to us through our Communities Forum page today! I'm sorry to see that you experienced a loss of service recently due to the winter storm in your area. Living in the Pacific Northwest, we have been lucky so far this year to have had extreme weather, but no interruptions to our services! That said, we have about a month left, so fingers crossed!
To see if your account is eligible for a credit due to the recent storm, please send me a private message and include your first and last so I can assist you. To send me a Private Message, please click my name “ComcastMacey” and click “Send a message”.