Tjjba4695's profile

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Friday, February 19th, 2021 8:00 PM

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Outage credit

I was without power for 3 days. How do I go about getting credit for that?

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Problem Solver

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1.4K Messages

4 years ago

@Tjjba4695

 Hello, and thanks for reaching out to us! I am sorry to hear you were impacted by this winter storm and I hope you and your loved ones are doing better now. We don't issue credits for power issues, but I would be happy to get your account pulled up and see if there was a service interruption in your area at the same time. 

 

Please send me a private message and include your first and last so I can assist you. To send me a Private Message, please click my name “ComcastAbbie” and click “Send a message”

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