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Outage credit

loanlee
New Poster

Outage credit

Where exactly do I submit a formal request for outage credits? Internet was down from Feb 14th, 2021 because of Houston snow storm

ComcastJosephB
Official Employee

Re: Outage credit

Hello, @loanlee, I hope your day has been a safe one and things are getting back to normal after the interruption of service. Just send a private message with your name, and service address so we can apply 4 days of credit to your account. If you have never sent us a PM this link can come in handy. The "Private Messenger" section at the bottom is a good reference. https://comca.st/3ayjebt


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