Community Forum

Outage credit

Kellyt1
New Poster

Outage credit

How can I get a credit for loss of electricity in Houston, due to freezing cold temperatures? 2/15-2/18/21
ComcastMichael
Official Employee

Re: Outage credit

Greetings, @Kellyt1! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that you were without services for a few days. I can't begin to imagine how it was going through that storm, but glad to see you are ok! You have come to the right place. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


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