Community Forum

Outage credit request

Baccibleu
New Poster

Outage credit request

Hi,

We have been without service for 8 days...a technician came yesterday and checked everything and then we lost services again last night....how do I apply for a credit for the lost services?
ComcastDaryl
Official Employee

Re: Outage credit request

Thank you for reaching out to us on the Forums. I am so sorry you have been without service for 8 days. This is not the experience we want for anyone. You've come to the right place for help.

 

Could you please send me a private message with your first and last name? To send me a private message, click on my name "ComcastDaryl" and then click "Send a message."


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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