I am inquiring about credit for the days I did not have xfinity internet service from 02/15/-02/19
I keep getting the runaround to go to the Service center and look for the "Tell us more about your experience." But that option is no where to be found. I have looked on all over the website and phone app and do not see this option. Please reply with the DIRECT LINK to that option.
Hi @Joshuahgonzalez, Thank you for reaching out to our forums. I would love to go over your credit concern regarding the days you had service issues. Send me a private message with your full name (and the account holder's name if different from you).
To send me a private message, click on my name, ComcastAshley