Community Forum
Hi @Phyliciao3
Thank you so much for reaching out to us through our Xfinity Forums! I hope things have been getting better for everyone being affected by this disaster and that you and your loved ones have been safe!
In certain regions, you can request a credit after the service interruption has ended. You can do this by visiting the Xfinity Status Center (https://comca.st/37w0pnE) If you need further assistance, please send us a private message.
To send a private message, please click my name "ComcastLysaP" then select "Send a Message" on the right side.
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
