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Outage all day

New Poster

Outage all day

I can't get ahold of anyone, my kids had to miss school, we have had no services all day and would like a credit and some sort of answer as to when service will be restored
Official Employee

Re: Outage all day

Hello @Lynn72182 I am sorry to hear you are experiencing issues with your services. I can't imagine how frustrating this would be, You reached the right place and I can assist. 

Please send me a private message and include your first and last so I can assist you. To send me a Private Message, please click my name “ComcastAbbie” and click “Send a message”


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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