Hello, why is it that Comcast decides to jack up the rates on existing customers and offer new customers rates at 50% less? I have been a long time customer and would like to chat about the "current offers". I may be at the point of switching providers. Comcast is not a monopoly and maybe a few less quality, long time, paying customers is what management needs to realize you can't neglect your core customer base.
I'm in the same boat! Continuous ridiculous rate hikes and the inabiltiy to scale back services and get just what I really need is driving me away from Comcast, despite the hassles associated with that.