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Hello, @Brooke142000, I will be happy to apply the adjustment for two days of service. Thanks for bearing with us until service was fixed. I know the time seems to stop when services out. We just need a private message so we can locate your account and get this done! If you can include your name and service address this would be great. If you have never sent us a PM this link can come in handy. The "Private Messenger" section at the bottom is a good reference. https://comca.st/37qwQU8
I am an Official Comcast Employee.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
