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No service since outage

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No service since outage

Hello, I have been without service for 5 days now!!!! I work from home and have missed a whole week of work, I feel I should get credit for this entire week (02/15/2021 to 02/19/2021)
Official Employee

Re: No service since outage

Hello @mommaAS

Welcome to our Xfinity Forums! I appreciate you reaching out regarding this interruption of the service. As someone who works from home, I know how crucial it is to have a solid connection! I would be happy to look into an adjustment for you. Please send me a private message so that we can continue!

To send a private message, please click my name "ComcastLysaP" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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