I just made 3 payments of this month and I see a negative credit balance for -$225.08! What does that mean? I pay $112.63 a month and I'm curious will I still pay the same amount monthly?
Why did you make three payments this month? Were you behind in your payments?
No I wasn't behind, but I don't understand the credit balance part.
If you made three payments of $112.63 this month, and your bill is only $112.63, you overpaid by 2 payments. You have a credit of $225.08 and it shows as a negative.
Does your bill show something like:
That's correct yes
You don't owe anything.
Why did you make three payments in one month?
Hello Bruce37. Thank you for visiting and posting on our Forum. If you would like further assistance with reviewing your account and balance, I can help. Feel free to send me a private message and include your full name and service address so I can assist you. To send a private message: click my name (ComcastJoeTru) to view my profile. Then click the link that says "Send a message" and there you can private message me.