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Need to postpone payment due date

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Need to postpone payment due date


I am needing to postpone my payment due date please. How can I do this?? I have run into financial hardships with COVID recently and cannot make my payment on time this month. I have never been late before - please help.
Official Employee

Re: Need to postpone payment due date

Greetings, @CC47! I can definitely help with any billing issues or concerns. If you could send me a private message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.

To send a Private Message, please click on my name (ComcastJamesH) and select “Send a message”.

I am an Official Comcast Employee.
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