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Need to Adjust New Promotion

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Most Valued Poster

Need to Adjust New Promotion

Hello, Received a New 2 year Promotion yesterday with tv, internet and phone. Need a promo package with only tv and internet no phone. Can someone help me? Also need Lower Intetnet speed from 1000 Gig because sb6183 can't handle.
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Most Valued Poster

Re: Need to Adjust New Promotion

Please Disgard called comcast for new promo. Thanks anyway
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Official Employee

Re: Need to Adjust New Promotion

Hi @tstack

Thanks for posting to the Xfinity Forums. Sorry we weren't able to assist you promptly. However, I'm glad that my peers could get you into a package that better fir your needs. Feel free to create a new post if you need any assistance in the future. Until then, we hope you and your family remain safe and healthy. Take care! 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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