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Need some help lowering my bill


Need some help lowering my bill


I've been a customer for the last 15 years and for the last several years and my bill has been going up every year. Last year, a comcast representative here promised to help lower my bill but didn't follow up. I've once again got a letter saying that my bill is go up once again this October. Can someone please help?



Official Employee

Re: Need some help lowering my bill

Hi, monk07. Wow! Thank you so very much for your longterm loyalty, that's amazing. 15 years is a long time! We definitely appreciate you. I would be happy to take a look and see what I can do. 


Please send me a PM with your first and last name so I can take a look. 


Tosend a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  


Thanks! 🙂

I am an Official Comcast Employee.
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