Need some help lowering my bill

Hi,

I've been a customer for the last 15 years and for the last several years and my bill has been going up every year. Last year, a comcast representative here promised to help lower my bill but didn't follow up. I've once again got a letter saying that my bill is go up once again this October. Can someone please help?

Thanks.

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Responses

CCMorgan

Gold Problem Solver

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3.3K Messages

5 years ago

Hi, monk07. Wow! Thank you so very much for your longterm loyalty, that's amazing. 15 years is a long time! We definitely appreciate you. I would be happy to take a look and see what I can do.

Please send me a PM with your first and last name so I can take a look.

Tosend a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.

Thanks! 🙂

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donewu

Visitor

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1 Message

4 years ago

I don"t think anyones listening at Comcast. they don't relize how hard it is on most of their customers to have to pay these high prices for TV and Internet.

1

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Again

Expert

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31.8K Messages

@donewu

If you can't afford the services you have now, downgrade to something you can afford and then upgrade later. As long as you keep one service, if you're in a contract, you won't have an early termination fee.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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4 years ago

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Billing

monk07

Need some help lowering my bill

CCMorgan

donewu

Again

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