I've been a customer for the last 15 years and for the last several years and my bill has been going up every year. Last year, a comcast representative here promised to help lower my bill but didn't follow up. I've once again got a letter saying that my bill is go up once again this October. Can someone please help?
Hi, monk07. Wow! Thank you so very much for your longterm loyalty, that's amazing. 15 years is a long time! We definitely appreciate you. I would be happy to take a look and see what I can do.
Please send me a PM with your first and last name so I can take a look.
Tosend a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.