Good afternoon, Stressedmom. Thank you for choosing to reach out to us here in the Community. We appreciate you being here and we're so happy you enjoy your service through us! We know that times right now can be uncertain and troublesome. Kudos to you for doing all that you do as a mom. 🙂 We would be glad to review your account and go over what options we have available to you, that might be a better fit. Please send me a PM with your first and last name and we will respond from there.
To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.