When Tropical Storm Isaias hit my area I lost my service from August 4 until August 10. I tried to call Comcast for a credit but got no answer. Then I opened my bill and its the SAME AMOUNT I've been paying ($203.97 per month) with NO discount whatsoever.
Hello and good afternoon, texranger09. Thank you for posting here in the Community! We are glad to have you.
So sorry you haven't received help with the credit. I can definitely step in and see what I can do. Please send me a PM with your first and last name and I will reply from there!
To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.