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My bill is wrong

Godzillatws
New Poster

My bill is wrong

My bill was supposed to be corrected to the new service rate and instead it's the old rate. I need to catch up on my payment also need to know what my options are to keep on my service? Thanks
ComcastMichael
Official Employee

Re: My bill is wrong

Greetings, @Godzillatws! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize for the confusion with the bill we can certainly have a closer look at the account and see what we can do for you. Can you please send me a PM with your first and last name so we may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


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