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Loss of Service Credit

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Loss of Service Credit



How do I apply for the loss of service credit? I lost service when the storm hits and didn't get the service back till late Wednesday. Thanks!

Official Employee

Re: Loss of Service Credit

Thank you for reaching out to us on the Forums. I am sorry you had lost service for a period of time. I can look into this for you. Is your service now working?


Please send me a private message with your first and last name, as well as your full address? To send a private message, please click on my name "ComcastDaryl" and then click "Send a message."

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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