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Looking for options to reduce costs

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Looking for options to reduce costs

A promotion has ended on my account and resulted in a 15-20% increase in cost.  I am hoping to speak with somebody about either restoring previous promotion or reducing some of the extraneous features that I don't really use.  I tried the online chat feature but was met with "I need more information before terminating your services".

Official Employee

Re: Looking for options to reduce costs

Hello, @richardmassey52! Thank you for your post. I'm sorry you had issues with the chat feature. The great news is you can easily shop for offers online using your My Account portal. You can start by clicking this link Once you arrive on the page, you will be asked to sign in. You can then view the offers available to you. Let me know if you have any questions or issues with the link. 

I am an Official Comcast Employee.
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