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Issue with pricing / agreement

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Regular Visitor

Issue with pricing / agreement

Hello. I moved to a new address in April 2020. When I look at my account, I see that I have a 2 years agreement. However, Comcast has increased my bill this month (September 2020). Could you fix the price increase issue or set me up with a new agreement?

 

Thanks for the help

 

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Expert

Re: Issue with pricing / agreement


@Krokota wrote:

Hello. I moved to a new address in April 2020. When I look at my account, I see that I have a 2 years agreement. However, Comcast has increased my bill this month (September 2020). Could you fix the price increase issue or set me up with a new agreement?

 

Thanks for the help

 


How much was the increase and did you compare this statement with a couple of your past statements to see where the increase is?  Do you read the notes on your billing statements?


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