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Internet only plan price just jumped - need help finding lower cost option

downupside
Frequent Visitor

Internet only plan price just jumped - need help finding lower cost option

Hello,

 

My internet only plan just expired and my cost has gone up quite a bit. I would like to find a better option - or upgrade my plan to a faster speed.


This forum is usually the best place to do this, so hopefully someone can help me.


Thanks!

downupside
Frequent Visitor

Re: Help needed - Internet only plan price just increased - Upgrade/Change Plan

Bumping my thread

downupside
Frequent Visitor

Billing Help Needed

Any help getting a lower bill - and/or changing to a better plan?


I see local TV ads for 25mbs for $25.99 with one year agreement

downupside
Frequent Visitor

Re: Billing Help Needed

Bump

downupside
Frequent Visitor

Re: Billing Help Needed

Now seeing ads for 19.99 month for 25mbs Internet only...of course this is for "new" customers only

ComcastGina
Official Employee

Re: Billing Help Needed

Hi @downupside and thanks for reaching out to us! My apologies for the delays here, we appreciate your patience! Please click on my handle (ComcastGina) and "Send a message" with your name and service address, and we'll be glad to take a look at the account and see what options there to better suit your budget 🙂 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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