Hello,
For the month of August, I am being charged $69.95 for Performance Plus internet, with a $15 speed upgrade to Performance Pro internet - totaling $84.95.
When I went to check the service rate for my area, I see that even Performance Pro+ internet is being offered at $70.
Then when I checked the xfinity website, I also see that Performance Pro+ internet is being offered at $70 for my area, with no term agreement.
How is this fair? My bill ($84.95) is far more expensive than the current plans being offered in my area while being slower (Performance Pro vs. Performance Pro+). Someone please kindly assist me in adjusting my bill/ plan and make things right.
