Increase in bill

Promotion expired. Bill increased $25 a month. Long time customer. Senior citizen. On fixed income. Can’t downgrade anymore. Will have to look at other options if nothing else available.

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Responses

CCAbbie

Problem Solver

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1.4K Messages

4 years ago

Hello, @Apen! Thank you for reaching out to us here on Xfinity Forums. I would be happy to see what we can do to help with your monthly rate.

Please send me a private message and include your first and last so I can assist you. To send me a Private Message, please click my name “ComcastAbbie” and click “Send a message”

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XfinityEva

Official Employee

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1.8K Messages

4 years ago

We appreciate you taking the time and allowing us to review your account. Although, the options did not meet your needs this time they do change from time to time and we would be more than happy to check again in the near future.

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Apen

Regular Visitor

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2 Messages

4 years ago

Did not get the answer I wanted to my question. Wanted to reduce bill. No help for that. Looking at other options.

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Billing

Apen

Increase in bill

CCAbbie

XfinityEva

Apen

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