Community Forum

I need to talk to an agent to change my internet plan.

Highlighted
New Poster

I need to talk to an agent to change my internet plan.

The plan I want is not shown online. I need to talk to an agent. Two callback have been missed, the 1800XFINITY number did not connect me to anyone.

Highlighted
Official Employee

Re: I need to talk to an agent to change my internet plan.

Hi there, @emk456

 

I can help! I would love to talk to you and see if the plan you are looking is available to me. 

Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!