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I need to lower my bill

kalalaug
Frequent Visitor

I need to lower my bill

I have to lower my bill due to COVID and all the recent increases but can't reach anyone on the phone. Can someone help me?

ComcastJoeTru
Official Employee

Re: I need to lower my bill

Hi kalalaug. We appreciate you visiting and posting on our Forums. I can assist with reviewing your account and the lower cost options available to you. To get started, please send me a private message and verify your full name and service address, so I can access your account. You can send me a private message by clicking my name (ComcastJoeTru) and then click "Send a private message" and private message me.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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kalalaug
Frequent Visitor

Re: I need to lower my bill

Thank you, I'm sending my information now.