I have a very serious problem with the amount you state that I owe in total and also,...

Evangel121 · ‎10-23-2020

You say I owe over $400 and I have no earhthly way to pay that kind of money. Also, I cannot even try to do anything about it but pay the entire bill online. What am I supposed to do? I think I must cancel all of Xfinity and go elsewhere.

ComcastMartin · ‎10-29-2020

Hello, @Evangel121.

This usually happens when a past due is on the account and the services have been disconnected. I can double-check your bill and answer any questions you might have. Can you please private message me your full name? Thank you for posting to our forums.
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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I have a very serious problem with the amount you state that I owe in total and also,...

Re: I have a very serious problem with the amount you state that I owe in total and also,...