Community Forum

How do you talk to a live person?????

Regular Contributor

How do you talk to a live person?????

I just got a notice on my account there is a $230 dispute on my account. I have no idea if this is a charge someone put on my account because I have been called 3 times in the last two weeks by someone claiming to be with Comcast that I know is a scam. However, they have my Comcast Account details which bothers me a great deal.


How can I talk to a live person to findout what is going on with my account.


Re: How do you talk to a live person?????


Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!