Greetings, @Dhuggan! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that you had experience service issues during those storms. I can't imagine what it was like going through that experience. You have come to the right place! Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.