Good morning, MsWynn10. Thank you for posting here in the community. We understand that times are tough and we're here to help you in any way we can. We have the ability to set up payment arrangements for you, we can also look into potentially downgrading the service to lower the bill to make it more manageable for the time being. If you're interested, please send me a PM with your first and last name. We can go from there.
To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.