Community Forum

Help with my bill

New Poster

Help with my bill

I have experienced a loss of my income due to COVID and I don't think I can pay the bill on time. Wondering if I can work out some sort of payment arrangement to prevent losing service as my all my work is done online.
Official Employee

Re: Help with my bill

Hi there, @san1992


I can help look into your bill and see what we can do for help. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!