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sakul
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Thursday, July 2nd, 2020 10:00 AM

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HOW ON EARTH do you change the billing address?

I've only called 6 times and still do not have an answer on how to change a billing address. You cannot do it through online account and edit. HOW??? Please??  

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5 years ago

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31.9K Messages

5 years ago

@sakul wrote:

I've only called 6 times and still do not have an answer on how to change a billing address. You cannot do it through online account and edit. HOW??? Please??  

It's not something you can do yourself.

 

Your issue has been escalated to the Comcast Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy. 

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CCMartin

Gold Problem Solver

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2.9K Messages

5 years ago

Hi there, @sakul. 

 

Thank you for taking the time to reach out over our Community forums. I would love to help you out in regards to your billing address change. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

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