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Downgrade to INTERNET only.

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Regular Visitor

Downgrade to INTERNET only.

I would like to switch to an internet only plan, but there don't seem to be any available. I am ready to cancel my entire service since my bill just went up $25!! $243/mo is outrageous. I can live without this service.  Can anyone from Xfinity help me do this, or is my only option to cancel everything?

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Official Employee

Re: Downgrade to INTERNET only.

Hello @droorda1

 

I want to help out regarding your bill. Thank you for reaching out. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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