Community Forum

Downgrade to INTERNET only.

Regular Visitor

Downgrade to INTERNET only.

I would like to switch to an internet only plan, but there don't seem to be any available. I am ready to cancel my entire service since my bill just went up $25!! $243/mo is outrageous. I can live without this service.  Can anyone from Xfinity help me do this, or is my only option to cancel everything?

Official Employee

Re: Downgrade to INTERNET only.

Hello @droorda1


I want to help out regarding your bill. Thank you for reaching out. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!