Hello, Laivendur. Welcome to the Xfinity Forums. I know how important it is, especially in today's world, to have your services at the best rate available. I would love to take a look with you to figure out why your rate changed and see what options we have to help bring that rate back down again. Please send me a private message with your first and last name, as well as your service address so I can assist.
To send a private message, click my name "ComcastTambrey", then click "send a message".