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Discount changed?

New Poster

Discount changed?

My discount changed without any notice. Now I'm paying $15 more. No reason why was given. As far as I know I wasnt on any special plan.
Official Employee

Re: Discount changed?

Hello, Laivendur. Welcome to the Xfinity Forums. I know how important it is, especially in today's world, to have your services at the best rate available. I would love to take a look with you to figure out why your rate changed and see what options we have to help bring that rate back down again. Please send me a private message with your first and last name, as well as your service address so I can assist. 


 To send a private message, click my name "ComcastTambrey", then click "send a message".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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