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Hello, @familiamercado! You can access the Eco Billing setting in the Xfinity My Account app, https://comca.st/3jDu9na. You are able to turn the option on or off. On would mean digital bills and off would mean paper statements. Please let me know if that fixes things for you.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Please note that you will not be able to change back to paper bills until February 15th.
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
