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Debit Charge to my account

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Debit Charge to my account

I noticed a debit charge today to my account.

I have paid my bill in full to date as of 7/23 $82.52


WHY IS THERE A $17.29 charge to my account made on 8/2?

This was NOT AUTHORIZED......please explain and credit me!

Official Employee

Re: Debit Charge to my account

Hello @Schneidotm.


I can take a look at the debit charge on your account. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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