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Data overage charges

roverturf
New Poster

Data overage charges

I'm just curious what could cause it to go so much higher could the e-learning from the school be doing that because in three years I've never gone over so I'm just curious as to what I should do I can't afford more money than what I'm paying
ComcastMichele
Official Employee

Re: Data overage charges

@roverturf Hello, Thanks for taking the time to reach out to us regarding your billing concerns. I am so sorry to hear that you are having this issue and I would like to look further into the overage charges. I am very sorry for the delay in our response and I truly appreciate your patience and time. Can you please reach out through private message (find out how to do so through this link https://comca.st/3cmQyUq) with your first and last name, name on the account if different and the service address? 


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