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My internet has been down since 2/12. How do I get a credit for this 9-plus day outage? Also, when will service be restored (please don't say you'll text me--I don't need a text when service is restored, I need updates while it's being repaired)

Official Employee

Re: Credit

Good afternoon--we received your private messages and have responded. I look forward to the chance to further assist.

I am an Official Comcast Employee.
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