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Credit from power outage

New Poster

Credit from power outage

We lost power on February 17, 2021 and was out for 32 hours ...can you please credit my account for that.
Official Employee

Re: Credit from power outage

@bubbiesbooboo63 Hello, and thank you for reaching out to us. I hope you and your loved ones are staying safe. I'd be happy to assist with your credit request. 


Please send me a private message and include your first and last so I can assist you. To send me a Private Message, please click my name “ComcastAbbie” and click “Send a message”

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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