Community Forum

Credit for outage in Texas

txjenniferx
New Poster

Credit for outage in Texas

Hi there! I am in Texas and Xfinity had a service outage that lasted three days, Feb. 15-17. When applying for the credit I only was able to note one day but would like to work you all to get credit for the other two days. What's the best way to go about that?
ComcastAbbie
Official Employee

Re: Credit for outage in Texas

Hello, @txjenniferx Thank you for reaching out to us regarding your credit. I hope you and your loved ones are staying safe.

 

Please send me a private message and include your first and last so I can assist you. To send me a Private Message, please click my name “ComcastAbbie” and click “Send a message”

 


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