Welcome to Xfinity Forums! First and foremost, I do hope you and your loved ones have all been safe and staying warm! I know how difficult things have been over the course of the past few days and I do want to help with an adjustment for the days you have been without service. Please send me a private message so that we can begin to review the account!
To send a private message, please click my name "ComcastLysaP" then select "Send a Message" on the right side.
@NHRAGypsy We can help with that! In the future, please use https://comca.st/3lqdtAn while signed into your account to get a credit for future interruptions.
Please send us a private message by selecting the message icon located in the top right hand corner. Then search Xfinity Support to send a message to. We'll be there to help.
CCLysa
New Problem Solver
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617 Messages
5 years ago
Hi, @Romana_hayward
Welcome to Xfinity Forums! First and foremost, I do hope you and your loved ones have all been safe and staying warm! I know how difficult things have been over the course of the past few days and I do want to help with an adjustment for the days you have been without service. Please send me a private message so that we can begin to review the account!
To send a private message, please click my name "ComcastLysaP" then select "Send a Message" on the right side.
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NHRAGypsy
Visitor
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1 Message
5 years ago
How can I get a credit for the Outage in February due to the cold arctic storm?
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