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Credit for outage 2/16/21 & 2/17/21

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Credit for outage 2/16/21 & 2/17/21

I did not have any power on 2/16/21 & 2/17/21 due to the winter storm that hit Texas would I be getting a credit for those days
Official Employee

Re: Credit for outage 2/16/21 & 2/17/21

Hello,@Torreselmer! Thanks for reaching out to us on Xfinity Forums. I hope you and your family is staying safe. I'd be happy to help with your credit request. 


Please send me a private message and include your first and last so I can assist you. To send me a Private Message, please click my name “ComcastAbbie” and click “Send a message”

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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