Community Forum

Credit for no electricity

New Poster

Credit for no electricity

I used the link to get a credit of $15 a day for no xfinity service. I was able to do one day but when I went to put in the other 2 ( was off total of 3 day) the link is no longer working. Please let me know what I need to do to get credit for the other days
Official Employee

Re: Credit for no electricity

Hey there, @Nikic1. Thank you for bringing this to our attention through our Forums page, and thank you for your patience while awaiting our response! I understand you've experienced an interruption, and you would like to make sure you are provided the appropriate compensation for the downtime, correct? No problem; you've reached a pro, and I will be more than happy to get to the bottom of this, to make sure you're credited for the entirety of the downtime. 


So we can look into this further, can you please click on my name, and select "send a message", in an effort to send us a PM, including your full name, and your full street address? Thanks in advance, and I look forward to speaking with you! 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!