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Credit for internet being out

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Credit for internet being out

Where do I ask or apply for a credit on my account. My internet has been out for 3 days now in Portland Oregon. Please help
Official Employee

Re: Credit for internet being out

Hello Nikwagg. I know how inconveniencing it is when your service is not working. I can help with reviewing your account and the billing adjustment options we have available. To get started, please send me a private message and include your full name and service address, so I can assist you. Send me a private message by clicking my profile name (ComcastJoeTru), then click "Send a message". 

I am an Official Comcast Employee.
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