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Credit for Texas Power Outage

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Credit for Texas Power Outage

Looking for help to get an account credit for a power outage at my home on 1/15-17. 

Official Employee

Re: Credit for Texas Power Outage

Hi there @Johnbakalyar330 and thank you for reaching out to our Digital Care Team on our Forums page. We hope you and your family are staying safe and warm! To better assist, can you please send me a Private Message including your first and last name as it appears on the account? To send me a Private Message, please click my name “ComcastAlyssa” and click “Send a message."

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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