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Credit for Outage

EdC1945
New Poster

Credit for Outage

How do you apply for bill credit for the Texas power outage from the Winter Storm?
ComcastVianney
Official Employee

Re: Credit for Outage

Hello, @EdC1945. The issues in the area affected everyone in different ways. I know most were without power which led to service being down. If your service was down after power was up, I can definitely dig into this further. Please send me a private message including your first and last name, so I can assist you. To send me a Private Message, please click my name “ComcastVianney” and click “Send a message.” Thank you.


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