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Credit for Outage During Winter Storms

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Credit for Outage During Winter Storms


Not sure who to contact, but our power was down for several days during the storms in Texas this past week. Is there someone who can help us with credit for the outage during these days? Thank you.


Official Employee

Re: Credit for Outage During Winter Storms

Greetings, @DLiang! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that you were having issues with your internet services during that outage. I'm glad to hear you are ok. We can have a look into this credit for you. Can you please send me a PM with your first and last name so we may further assist you?


To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
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