Community Forum

Comcast bill went up $23 a month for just basic cable and internet!

Highlighted
New Poster

Comcast bill went up $23 a month for just basic cable and internet!

I am unemployed, my bill was $83.02 for basic cheap cable and internet which was high enough, but It just jumped to $107.02 a month and I cannot afford it. I lost my job due to Covid and my unemployment barely covers my rent and utilities.

 

I am looking for a new job and do all my applying online.  I need the internet but I can.not afford 107 a month at this time! Please give me a deal that I can afford until I get a new job!

I have been a customer for many  years, I don't want to find a new internet service.

 

Linda

Highlighted
Official Employee

Re: Comcast bill went up $23 a month for just basic cable and internet!

Greetings, LindaFlesch! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear of the situation you are in. We would certainly like to have a look into the account and see what we can do for you. Since you already sent a PM, we will continue to assist you through there.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!