Community Forum

Comcast Bill

ngcable
New Poster

Comcast Bill

HI,

 

I have noticed a lot of posts on this forum about the increased fees as of December 2020. I also am somewhat frustrated by this as we had changed our plan to decrease our overall cost and within 2 months the fees have increased to negate any savings. 

 

Additionally, the fees for the box and remote have increased despite the box and remote equipment being exactly the same as before.

 

I am interested in internet only package but unfortunately, for "existing customers" an internet only package is nearly the same cost as with the tv.

ComcastRob
Official Employee

Re: Comcast Bill

Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!